Airtel is one of India’s most popular telecom service providers, which has also launched its DTH services a few years back. There are approximately 16.61 million Airtel Digital TV users, which makes up around 24% of the market share. The popularity of Airtel Digital TV is due to the availability of over 500 channels. Another added benefit of using Airtel DTH is its easy relocation service.
Relocation is one of the most critical services as when the customer migrates from one place to another, he needs to uninstall and reinstall his DTH connection which is a high-cost process with a lot of inconveniences. Fortunately, Airtel DTH has come up with the relocation service where it provides its relocation service to any city across India. The entire process takes up to 12 hours, including uninstallation from the old place and re-installation to the new site.
Airtel DTH offers different customer support numbers for every area, and subscribers can contact them at any hour of the day. The customer support is available in 12 different regional languages so that subscribers don’t feel restricted by language or time.
Registration for the relocation of the connection
You should understand that a subscriber needs to register for uninstallation and re-installation of the connection separately. The uninstallation process may take up to 6 hours; then, the consumer will again have to register for re-installation, which which will take up to 6 hours again. The relocation request can also be booked on digitaltv@in.airtel.com
Relocation charges
Airtel charges a fixed amount for uninstallation and re-installation of the DTH connection. For uninstallation of a single dish and single connection, the user will be charged Rs.150. For re-installation of the old dish and single connection, a user will be charged Rs.250. For multi-connection re-installation, you will have to pay Rs.250 along with an extra Rs.75 per connection. The company also charges Rs.8 for a very extra meter of cable.
For the user who needs a new dish in the new location, the company will charge Rs.200 for re-installation and Rs.400 for the new dish. For multi-connection, the charges are Rs.300 for re-installation and Rs.400 for the dish.
A user can also put the Airtel DTH account in safe custody, where the balance of the account remains the same, and you won’t get any channels. A user can avail of this service for a maximum period of three months every six months.
Airtel digital TV is one of the most popular choices for DTH services because the company offers a variety of discounts on their subscription. Another thing is that you can easily recharge your DTH connection with different payment services like Airtel Payments Bank, Paytm, Google Pay, etc. The company also offers different channel packs at attractive prices, and you can select from different Airtel DTH recharge plans according to your needs and convenience.
Airtel offers one of the best DTH recharge services, and with the launch of its relocation service, nothing can beat its popularity.
